Privacy Policy

App Name: Chemstore

Responsible Company: Chemstore Company

1. Introduction

Chemstore is a mobile eCommerce application designed to serve individuals and businesses in the pharmaceutical, medical, and chemical supply sector. It is especially aimed at pharmacies, clinics, laboratories, and store owners who need to purchase products in bulk for resale or internal use.

The app allows users to:

• Browse products by category or manufacturer
• View product details and availability
• Add products to a shopping cart
• Place orders with delivery or pickup options
• Track the status of their orders

This service is provided "AS IS", without warranties of any kind. While we strive to ensure reliability, we cannot guarantee uninterrupted or error-free service.

By using our app, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

a. Personal Information

We may collect personal information such as:

• Name
• Phone number
• Email address
• Store or pharmacy name

b. Usage Data

We may collect information about how the app is accessed and used, including:

• Pages viewed
• Products viewed or added to cart
• Device type, operating system, and app version

c. Device Permissions

The app may request access to:

• Internet connection
• Notifications (for order updates)
• Camera or photo library (only if the user uploads a profile image)

3. How We Use Your Information

We use the collected information to:

• Process and manage orders
• Deliver products to your specified address
• Provide customer support
• Send order-related notifications and updates

4. Sharing Your Information

We do not sell your personal data. Your information may only be shared with:

• Analytics services to improve app performance and user experience

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Account Deletion

You may delete your account at any time. Upon deletion, all personal data associated with your account will be permanently removed from our servers, unless retention is required by law.

6. Security

We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the internet is completely secure.

7. Children’s Privacy

Chemstore is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated through the app or other appropriate means.

This policy is effective as of 2025-07-01.

9. Your Consent

By using the Chemstore application, you consent to the collection and use of your information as described in this Privacy Policy.

10. Violations and Enforcement

If a user violates this policy or misuses the application, we reserve the right to take appropriate actions, including:

• Issuing warnings
• Suspending or terminating accounts
• Restricting access to certain features
• Reporting violations to authorities when required by law

11. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

• Email: support@chemstore.com